can i CHANGE MY ORDER?

Once your order has been placed, you cannot change the items included in your order. ALWAYS review your information prior to finalizing your purchase. (your name, billing and shipping address, and the contents in your order)

Can I get a refund if i purchase something that later goes on sale?

We do not allow price adjustments. Discount codes are bound by time. Promotions cannot be applied retroactively.

Can I get a refund?

All sales are final. No returns, credits, or exchanges.

My product came damaged…

At Oh Shift Co, my number 1 priority is your satisfaction. If there is an issue with your order, let me know immediately so that I can assist further.

I got my order and its not what I purchased…

I am only human, and I can make mistakes sometimes! If you receive an item that is not what you ordered, just let me know! I will send you a FREE replacement with no shipping charges to you at all. For a fast resolution, I may ask you to send me a photo of the item you received.

Please note, you do not have to reach out to me if I include a freebie in your order!

If you have any additional questions please contact me!